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30-DAY MONEY-BACK GUARANTEE
We love what we make and we’re confident you will too. That’s why every order comes with a 30-day money-back guarantee. If your piece doesn’t live up to your expectations, simply send it back for a full refund.
Frequently Asked Questions
Is delivery really free?
Yes. Every UK order ships free, with no minimum spend and nothing extra added at checkout. Your parcel is tracked the whole way to your door.
What if it doesn’t fit, or I change my mind?
No problem at all. You have 30 days from the day your order arrives to send it back for a refund or an exchange. Just keep the item unworn and in its original condition, then email us at info@junesavannah.com or use our Contact page and we’ll walk you through the next steps.
How do I follow my parcel?
As soon as your order leaves our warehouse you’ll get an email with a tracking link. You can also pop your order number into our Track Your Order page whenever you like.
Which size should I pick?
Every product page has its own size chart with real measurements. Sitting between two sizes? Go for the larger one for a more relaxed fit — or send us a message and we’ll help you decide.
How can I pay?
Checkout is quick and secure. We take:
- Visa, Mastercard, American Express and Maestro cards
- Apple Pay
- Google Pay
- Shop Pay
Is it safe to pay on your site?
Yes. Our checkout is fully encrypted (SSL) and handled by Shopify’s secure payment system, so your card details stay private.
When will my order arrive?
We pack orders within 1–3 working days, and UK delivery usually takes another 3–8 working days with a tracked courier such as Royal Mail, Evri, DPD or Yodel. Busy periods and bank holidays can add a day or two — either way, you’ll get tracking updates by email.
How do I get in touch?
Drop us an email at info@junesavannah.com or use the Contact page. We’re around Monday to Friday, 9am–9pm (UK time), and we’ll get back to you as soon as we can.